Tools Load unfinished survey Resume later default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Mobile Broadband Survey 2025 - South Africa There are 10 questions in this survey. Survey Questions (This question is mandatory) When were you born? Choose one of the following answers Before 1970 1970-1979 1980-1989 1990-1999 After 2000 What is your household’s total monthly household income before tax? Choose one of the following answers R0 - R1,800 R1,801 - R2,500 R2,501 - R5,000 R5,001 - R10,000 R10,001 - R20,000 R20,001 - R35,000 R35,001 - R50,000 R50,001 - R70,000 >R70,000 No answer (This question is mandatory) Which mobile operator do you use for your main SIM card? Choose one of the following answers Vodacom MTN Telkom Cell C Rain Other: (This question is mandatory) How much do you spend on mobile services per month? Choose one of the following answers R0 - R100 R101 – R200 R201 – R300 R301 – R500 R501 – R1,000 > R1,000 (This question is mandatory) How much data do you use each month? Choose one of the following answers < 100MB 101MB - 500MB 501MB – 1GB 1.01GB - 2GB 2.01GB - 5GB 5.01GB - 10GB 10.01GB - 20GB >20GB (This question is mandatory) Do you think your data plan is sufficient for your needs? Choose one of the following answers Yes - Sufficient, will not change the plan Yes - Sufficient, but willing to upgrade for a cost-effective plan (e.g., +10% price, +30% data) No — Insufficient, but will not incur additional expenses No - Insufficient, but willing to upgrade for a cost-effective plan (e.g., +10% price, +30% data) Where do you experience poor mobile network service or slow speeds? Select all that apply Remote areas – such as rural villages and farms Scenic spots – such as hiking trails, camping sites, and golf courses On the road while travelling – such as on highways, trains, and the Gautrain Large buildings in urban areas - such as shopping malls, hospitals, and offices At home Small commercial buildings – such as street-side shops Enclosed spaces – such as underground parking and lifts Transportation hubs – such as train stations and airports Busy hours (e.g., 6 PM–8 PM, etc.) Public events – such as stadiums during games, and concert events None of the above In which of these situations would you pay a small extra fee (e.g. R10 once off) for a mobile data speed boost? Select all that apply For urgent file transfers (sending/downloading files, uploading videos) During events (concerts, sports events) For HD video streaming (YouTube, Netflix, TikTok) For fast online purchases (tickets, limited-edition goods) For video calls (Zoom, FaceTime) For stock trading (real-time market updates) For live broadcasting (streaming as a content creator) For gaming (low-latency online games) For live event streams (sports, award shows) I wouldn't pay for speed boosts If a mobile network offers you a 5G deal, what would you want it to include? Select all that apply More package data Enhanced package benefits (e.g. VIP services like airport/high-speed rail VIP lounges) Better network connection Reliable, uninterrupted connection (like having your own lane in a busy highway) Better identity symbol (e.g. a 5G VIP logo representing high-end status) Offer more services (such as providing cloud storage) I have no interest in 5G Would you be willing to pay a small extra fee (e.g. R10 per month) for these new services while you are on a voice call? Select all that apply Real-time Interpreter (Break language barriers instantly in travel/business with real-time voice translation) Smart Call Assistant (AI answers calls when you're busy, blocks scams, and never lets you miss important calls) Call Summarizer (Get auto-generated summaries of your work calls to save time) Interactive Caller Display (Make your calls more engaging - show personalized photos, videos, or animations on the caller's screen when you dial) No, I don’t need these features Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey